FAQ

1. What is Yaydough?

  • Yaydough is a toy for ages 3 and up that provides a sensory rich experience and limitless creative and imaginative play. Yaydough can also be used as a tool for social and emotional connection. Our premium quality dough kits all come with activity cards and prompt cards with a social/emotional focus.  

    Our range currently includes Standard Subscription Boxes & Deluxe Subscription Boxes, both are available as one-time purchases as well. We also have limited run special edition boxes like the Valentine's Day Yaydough Box and the Go Huskies Yaydough Box.

2. Is Yaydough safe for all ages?

  • Yaydough is committed to safety. All ingredients for our dough are sourced from suppliers committed to clean, quality ingredients. Yaydough is suitable for playful people ages 3 to 103. We made these products originally for our family and our students at Orange Tea School with the very highest quality and safety standards. We are happy to share with you a worry-free, sensory rich creative experience.

3. What comes in the Standard Subscription Box?

  • The Standard Subscription Box includes a curated selection of premium dough colors, project ideas, and tools to inspire your creativity. Each month, subscribers receive a delightful surprise that encourages artistic exploration.

4. How is the Deluxe Subscription Box different from the Standard Box?

  • The Deluxe Subscription Box is designed for enthusiasts who seek a more extensive creative experience. It includes a wide variety of dough colors, specialty tools, and exclusive project guides. It's perfect for those with multiple children or those bursting with creative energy.

5. What makes the Valentine's Day Yaydough Box special?

  • Our Valentine's Day Love Dough Box is a limited-edition release, featuring love and sweets themed clay dough colors and scents, heart-shaped molds, and activity ideas. It's a wonderful way to connect through creativity for your Valentine's Day celebrations.

6. Can I purchase individual dough colors or tools?

  • At this time in addition to our subscription boxes, we offer one-time purchase dough kits with 2 - 4 colors and a variety of tools. Visit our shop to explore our full range of products.

7. How often will I receive my subscription box?

  • Subscription boxes are shipped monthly on the 5th or 20th (according to your preference. You will receive a new box each month, filled with new dough colors, tools, and activity ideas.

8. Can I skip a month or cancel my subscription?

  • Yes, you have the flexibility to manage your subscription. You can skip a month or cancel anytime from your account dashboard on our website.

9. Do you ship internationally?

  • Currently, we only ship within the United States. We are actively working on expanding our shipping options to reach more customers globally.

10. How can I get in touch with Yaydough customer support?

  • For any inquiries or assistance, please feel free to contact our customer support team at yaydough@gmail.com or through the "Contact Us" page on our website. We are here to help you with any questions or concerns you may have.

Thank you for choosing Yaydough! We hope these FAQs provide clarity, and we look forward to being a part of your creative journey to connection.